Annual reports

2021, like 2020, was a year in which Covid-19 filled a lot. However, with the clear advantage that we were more prepared for this year's challenges than in 2020, when Covid-19 was a big surprise. Through 2020, the Katuaq organization has become more adaptable in terms of sudden changes and new procedures for handling events and guests. That approach has helped the organization in Katuaq get through 2021 better, despite many changes throughout the year.

In Greenland and throughout the world, in 2021, the attitude has been that Covid-19 will not just go away, and therefore it has been possible to implement many

cultural activities.

Covid-19 has filled a lot of the year, both in terms of events, finances and the great uncertainty associated with a very turbulent year, in terms of the framework the Katuaq organization has had to work under. An annual plan for 2020 was made, which was changed many times, and many plans have been postponed. This applies both to projects made in collaboration with others, but also to Katuaq's own internal projects. The situation has had an impact on all activities, which this management report reflects.

The past year has also provided the opportunity to reconsider some of the practices that have existed in Katuaq, and this has forced the organization to also look at new opportunities for Katuaq. Katuaq has had to adapt to developments on an ongoing basis, which has also shown goodwill and readiness for change in the organisation. This has been achieved with the support and help of our various partners.

It was the first full year for the management group, as three out of five started work in their management position in the latter half of 2018. It has been a year of learning for the management. It was a year in which there was serious talk about how to create a balanced level of activity for the house and the employees.

An employee satisfaction survey was carried out, which showed that Katuaq has employees who are very engaged and that working at Katuaq makes sense to them. It was positive and affirming, at the same time that the investigation pointed out which things need to be worked on further.

Most of the results were not surprising, but gave concrete answers to what things can cause challenges for the work in Katuaq. All this has meant that the management team has decided to focus even more on working with the organization and the work processes internally in 2020, starting in 2019.

2018 has been the year of change for Katuaq. Julia Pars, who has been director of Katuaq for ten years, stepped down as director in January 2018. After that, technical manager Eigil Petersen took the chair as acting director. Eigil served as director until the new director, Arnakkuluk Jo Kleist, took up his position on 1 June 2018.

In addition, Katuaq has a new event manager and café and conference manager. These changes have naturally filled the running of the house, but the year ended with good energy and a good team ready for a new exciting year.